Client Preparation

Please read : client preparation before booking any of your procedures as well as : post-procedure-care

At Brow Refinery, the health and integrity of your natural lashes and brows is always our top priority. Every service is performed with care and attention to maintaining the condition of your natural hairs while creating soft, refined results designed to enhance your features — never compromise them.

Below are some important preparation and aftercare guidelines designed to help keep you safe, comfortable and properly prepared for your procedure.

Please advise prior to booking if you are pregnant, breastfeeding, using prescription skin treatments or have any skin sensitivities, irritation or recent procedures near the brow area.

Brow Lamination Preparation 
Clients are asked to refrain from the below before their brow lamination and/or wax appointment:

• Retinol, Retin-A or exfoliating products around the brow area for 5–7 days prior
• Brow tinting, bleaching or self-tanner near the brows for 48 hours prior
• Waxing, threading or tweezing the brow area before your appointment
• Excessive sun exposure or sunburn near the brow area
• Chemical peels, facials or strong exfoliation treatments for at least 1 week prior
• Applying heavy makeup or oils to the brow area on the day of your appointment
• Arriving with laminated brows less than 8 weeks from your previous service


Lash Preparation Before Lash Extension Application

• Please arrive with clean lashes and no eye makeup
• Avoid mascara for at least 24 hours prior to your appointment
• Refrain from using oil-based products around the eyes before your service
• Remove contact lenses prior to your appointment if possible
• Avoid caffeine immediately before your appointment, as it may make it harder to relax during application
• Please arrive on time to allow for a proper consultation and lash preparation
• Avoid curling your natural lashes on the day of your appointment
• If you have had a lash lift or previous extensions, please advise prior to booking

Please notify your Lash Artist of any eye sensitivities, allergies, irritation or recent eye procedures before your appointment.

 

Wax Preparation

Below are some important preparation guidelines designed to help keep your skin safe, comfortable and properly prepared for your waxing appointment.

• Please avoid retinol, Retin-A, Accutane, prescription acne treatments or exfoliating products near the treatment area for 5–7 days prior
• Avoid excessive sun exposure, tanning or sunburn before your appointment
• Do not wax, tweeze or use hair removal creams on the area prior to your service
• Please advise your artist of any skin sensitivities, allergies, recent cosmetic procedures or medications before your appointment
• Avoid chemical peels, facials or strong exfoliation treatments on the area for at least 1 week prior
• Skin should be clean and free of heavy makeup, oils or skincare products on the day of your appointment

The health and integrity of your skin is always our top priority. If there are any concerns regarding skin sensitivity or safety, your service may need to be adjusted or postponed.

Consent Form

I acknowledge that:

• It is my responsibility to review the pre-care and post-care instructions provided by Brow Refinery prior to my appointment.

• It is my responsibility to disclose any allergies, sensitivities, medications, medical conditions, recent cosmetic procedures, pregnancy, breastfeeding or other contraindications that may affect my service.

• I understand that failure to disclose relevant information may affect my treatment results and/or suitability for service.

• I understand that a patch test is available upon request prior to my appointment.

• I understand that results may vary based on my natural hair growth, skin type, aftercare and lifestyle factors.

• I understand that Brow Refinery reserves the right to refuse, modify or discontinue a service if it is deemed unsuitable for my skin, hair or overall safety.

Photography & Portfolio Preferences

• I acknowledge that portfolio pricing may be offered at a reduced rate to help build and showcase Brow Refinery's portfolio.

• I understand that photos and/or videos of the treatment area may be taken before and after my service for portfolio, educational and marketing purposes.

• It is my responsibility to communicate my preferences regarding photography, video and the use of images prior to my appointment or service.

• I understand that accommodations may be available if I prefer not to have identifying features shown, including the use of a mirror or other covering.

• I acknowledge that it is my responsibility to communicate any preferences regarding photography and image use prior to my service, including full-face photos, partial-face photos, brows-only photos, videos and social media use.